Job: Customer Assistant - Birmingham, AL

Location: AL-Birmingham
Schedule: Full-time

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?

A job with AT&T as a Customer Assistant can provide you with exactly that!

Don't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity.

Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!

Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.

What you'll do as an AT&T Customer Assistant:

Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up
Assist customers with email, browser, and modem troubleshooting
Interact with other departments to resolve customer issues or provide additional services

Click here to learn more about this job from AT&T employees!

In addition to STRONG communication skills, our Customer Assistants must have:

Data entry and problem solving skills
Basic computer skills
Satisfactory results from a background/employment history investigation and drug screening
The ability to work day, evening, night, weekend and split shifts
Qualify on pre-employment screening:


Internet Services Mini Course (IS-MC)

Customer Service Assessment (CSA)

Keyboarding Skills Test (KST)

Test study guides can be found at www.att.jobs/tips .