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Jobing Description
A well-established company is seeking the right person who can fill its opening for a Clerical Investigator position.
NAPS is an exciting company that is committed to changing the way companies screen their applicants. We are looking for a skilled, energetic professional who wants to help us drive this change even farther. Our employees share a common commitment to teamwork and progress, and are dedicated to helping NAPS maintain its position as one of the leaders in the pre-employment screening industry.
NAPS offers a competitive salary and benefits package, including major medical and 401-k.
NAPS is an Equal Opportunity Employer that does not discriminate on the basis of religious creed, sex, national origin, race, disability, age, marital status, or sexual orientation.
An ideal candidate is a polished, experienced professional with keen attention to detail. Candidate must have exceptional data entry & communication skills with the ability to interact with customers, vendors, and management personnel. Must type a minimum of 40wpm. Computer/internet proficiency is critical to performance. Fast paced environment, casual dress code.
Overall purpose and objective of this position:
Conduct pre-employment background screening investigations and tenant screening of applicants for our clientele.
Major responsibilities of this position include:
Compliance with federal, state, and local laws and regulations as pertains to the pre-employment/tenant screening and credit reporting industry
Maintaining security and privacy of highly sensitive and confidential information
Extensive data entry of work orders and completed investigative results via manual/electronic methods
Investigation and review of criminal, credit and personal background of applicants
Conduct reference verifications via verbal dialog and interviews
Professional Customer Service and communication with various entities
Quality control of work performed
Creative writing and detailed review of various reports
Filing and maintenance of confidential documents
Skills / Requirements
Minimum Experience Required:
1-year clerical experience within a professional setting
High School Diploma
Ability to comprehend directions and retain new information and procedures
Moderate knowledge of Windows, Word, Excel, and Adobe Acrobat software
Extensive knowledge of how to navigate the Internet
Moderate knowledge of the use of office equipment such as a fax machine, copier, printer, and multi-line phone
6 months experience providing customer service
Ability to type a minimum of 40 wpm with less than 2% errors
Experience Preferred but Not Required:
Previous experience in the pre-employment background screening industry
Experience in a human resource related function as pertaining to the application process, recruitment, interviewing, hiring, and pre-screening of applicants
College attendance or degree
Important Notes
Other preferred special training and/or abilities:
Excellent attendance record
Keen attention to detail
Ability to effectively meet deadlines
Avid sense of responsibility
Excellent analytical skills
Skillful instincts
Accuracy in performance
Problem solving skills
Ability to multi-task
Good interpersonal skills
Good organizational skills
