Cracker Barrel

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Job Details

Host

at Cracker Barrel

Posted: 6/15/2020
Job Reference #: 1641
Keywords: hospitality

Job Description

Ubicación
901 Fieldstown Road
Categoría
Comedor
Dirección
I-65 & Fieldstown Road
Ciudad/Estado
US-AL-Gardendale
Location : Postal Code
35071

Repaso

The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.

Responsibilities and essential job functions include but are not limited to the following:

  • Performs guest service by greeting guests and seating all as promptly as possible
  • Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion
  • Ensures that all available tables are clean and properly prepared
  • Exhibits professional, sincere hospitality toward all guests at all time.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example
  • Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems
  • Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
  • Maintains a clean and organized workspace
  • Maintains regular and punctual attendance

Cumplir esta promesa significa monitorear los problemas de salud publica que pueden afectar a nuestros empleados, incluyendo el brote de Coronavirus COVID – 19.

Para garantizar la seguridad de todos en nuestras tiendas, cumplimos con las pautas del CDC y las regulaciones federales, estatales, y locales. Se han implementado protocolos mejores de seguridad, limpieza, y desinfección que incluyen todos los empleados usando máscaras, usando menús que se pueden limpiar y eliminando artículos de mesa de alto contacto como saleros, condimentos, y juegos de clavijas. Además, los gerentes en cada tienda han sido equipados con termómetros para realizar pantallas de bienestar diarias de todos los empleados para garantizar un entorno seguro para nuestro equipo e invitados

Responsabilidades

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards of safety and security, with or without reasonable accommodation
  • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
  • Comply with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors, such as blue or pink
  • Available to perform many different tasks within the store during each shift

Aptitudes

  • Read, write and comprehend the English language
  • Stand for long periods of time
  • Lift a maximum of 20 pounds overhead
  • Work at a pace consistent with changing business volume and demands
  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

NOTA: El racismo, ya sea abierto o perpetuado a través de prejuicios inconscientes, no tiene lugar en Cracker Barrel Old Country Store, y nuestra Misión y la Promesa de la Gente están firmemente arraigadas en el principio de valorar lo que todos aportan a la mesa. Nuestros empleados trabajan duro para garantizar que nuestra marca, que se basa en la genuina hospitalidad y nostalgia, represente solo lo que es bueno de esas cosas. Aunque nuestra decoración y comida pueden remontarse a tiempos anteriores, nuestra cultura inclusiva y nuestras creencias sobre la igualdad y la diversidad no lo hacen.